9/24/2007

Deploying and Supporting Enterprise Search


Locating the appropriate information or people in an organization can be a difficult and time-consuming process. Without enterprise search services, employees at Microsoft might:
- Spend countless hours duplicating effort on multiple projects and teams.
- Be unaware of critical information produced by other employees.
- Make business or technical decisions with incomplete or inaccurate data.
- Require more technical support time and Helpdesk resources to resolve technical issues.
- Require additional managerial and human resources time to address job-related issues.
Microsoft IT reviewed the existing content that is indexed, existing content sources, business requirements, and technical requirements. Then, the team deployed shared enterprise search services for employees to find relevant, up-to-date information that is essential in performing their day-to-day job functions. The same enterprise search services put Microsoft employees in contact with peers all over the word, enabling them to collaborate more quickly and easily than ever before.
Microsoft IT combined the Enterprise Search feature in Office SharePoint Server 2007, SQL Server 2005, Windows Server 2003, custom-developed Web Parts, and integration with other line-of-business services and applications into its enterprise search services solution. Developing and deploying this solution provided the following benefits: read Deploying and Supporting Enterprise Search (P. Erol GIRAUDY).

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